RENTAL REQUIREMENTS

CAR RENTAL SERVICE (THIS APPLIES ONLY TO CARS THAT ARE UNACCOMPANIED BY A RROYAL RIDES LLC DRIVER)

YOU MUST HAVE A VALID DRIVER’S LICENSE AND ROOF OF INSURANCE THAT TRANSFERS OVER TO THE RENTAL FOR COLLISION AND LIABILITY.

AT THE TIME OF YOUR RESERVATION PLEASE HAVE PROOF OF INSURANCE THAT TRANSFERS OVER TO THE RENTAL FOR COLLISION AND LIABILITY.

THIS CAN BE DONE A FEW WAYS

1. CONTACT YOUR INSURANCE COMPANY FOR A RIDER
2. CONTACT YOUR TRAVEL AGENCY FOR A POLICY
3. CONTACT YOUR CREDIT CARD COMPANY, SOME/MOST OFFER COMPLETE COLLISION AND LIABILITY COVERAGE IF YOU USE THE CARD TO SECURE THE RENTAL.

You must be 25 years or older. You must have a major credit card in your name. You must carry full coverage automotive insurance that is transferable to the vehicle unless otherwise specified. The only exception to this is our all-inclusive-package.

 

RENTAL PERIOD

One Day Rental: One 24 hour period constitutes a rental day. We offer a 30-minute grace period for vehicle returns before late charges apply.

 

HOURLY RENTAL ON SELECTED CARS

The rental begins upon delivery of the car and ends when you return the car to one of our office locations. We allow a 15-minute grace period for partial day rental returns, then you will be charged $125 per hour on high-end exotics and classics.

Please allow a 60-minute window for your delivery to ensure that your rental is properly serviced and inspected. This is for the safety and pleasure of your experience with us.

 

SECURITY DEPOSIT

A credit card hold will be required 24 hours before the vehicle is delivered to be applied toward damages, refueling if needed, and overage of mileage. The Deposit for all cars will be $1000. This deposit will be released right away when the vehicle is returned undamaged.

Renter understands that if there is any damage to the vehicle upon the return, the security deposit may be used to cover any charges resulting in the loss of use of the vehicle, any damages to the vehicle that insurance will not cover and/or the insurance deductible. THIS IS TO COMPLY WITH NRS 482.3157. Renter agrees that the security deposit can and may be used for any damages, excess fuel charges, excess mileage charges, and renter agrees renter will not dispute such charges if they are incurred. Renter agrees that in the event of damage, it will be renter’s responsibility to recover any monies billed against renter’s security deposit from the insurance company.

 

AT THE TIME OF RENTAL

At the time of rental, you must have with you a Driver’s License, insurance card, and the credit card with which you reserved your rental.

 

ADDITIONAL DRIVERS

Additional drivers are permitted, as long as they meet the same requirements as the primary renter. There is no charge for additional drivers.

 

PRIVATE DRIVERS

For those of you that would like to sit back and enjoy the sights, we can arrange a private driver for an additional charge. Please contact us for more information.

 

VEHICLE DELIVERY

FREE pickup and delivery at any Kennewick location. For deliveries outside the Kennewick area, please contact us, as nominal fees apply.

THIS APPLIES TO ALL 24-HOUR RENTALS ONLY. FOR 6- AND 8-HOUR RENTALS OUR ADDRESS IS 3311 W. Clearwater Ave Suite D208, Kennewick, Wa 99336.

 

HOLIDAYS

No vehicle deliveries will be made on Thanksgiving, December 25, or December 31. Reservations covering these holidays may be subject to a minimum rental period. Therefore, all deliveries and pickups will only occur before and after the above-mentioned holidays.

 

DRIVING AREA RESTRICTIONS

We allow our vehicles to be driven anywhere in the United States, however certain restrictions apply. Please notify us if you plan to drive the vehicle outside of Washington State. Customers must have written authorization from RRoyal Rides LLC to drive the vehicle out of state.

 

SMOKING POLICY

For the pleasure of all future renters, we do not allow smoking in our vehicles. A cleaning charge of $450 will apply if this policy is violated.

 

OFF-ROADING

All renters agree the vehicle will not be used for off-roading or driven on a racetrack. Additionally, not to be involved in any illegal exhibition of speed.

 

PAYMENT METHODS

RRoyal Rides LLC Rentals accepts the following methods of payment: Visa, Master Card, American Express, and Discover Card.

 

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser. This may include your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 

SECURITY POLICY

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard. It is also among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

CANCELLATION POLICY

Reservations must be canceled more than 72 hours prior to the original pick-up or delivery date otherwise you may be subject to a $500 per day cancellation fee. Also, if you choose, the rental fee may be applied as credit toward future use within 365 days of the original reservation. However, if cancellation notice is received within 72 hours of the reservation date, the rental fees become non-refundable and the rental fee may not be applied as credit toward future use.” This applies to all cars rented through the secured website or over the phone.